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Citizens

2.8(23)· Google2.8 out of 5 from 23 reviews (Google rating)Bank
Closed · opens 9:00 AM
(248) 348-9110 Directions locations.citizensbank.com

Quick facts

Citizens is a bank at 41400 W 10 Mile Rd in Novi, MI, open Mon–Sat from 9:00 AM. Call +1248-348-9110 for details.

Address
41400 W 10 Mile Rd, Novi, MI 48375
Phone
+1248-348-9110
Hours today
9:00 AM – 12:00 PM

About Citizens

Citizens is a bank at 41400 W 10 Mile Rd in Novi, MI 48375. The location lists an ATM and wheelchair-accessible parking among its amenities. Citizens describes its banking support as covering questions about buying a home, paying for college, saving for retirement, and managing debt. These are areas identified in the bank’s general description, rather than a detailed list of services confirmed for this location.

The bank reports a network of approximately 1,100 branches across 15 states and around 3,100 ATMs. Customers can also connect with Citizens through online banking, its mobile app, and a customer contact center. Citizens is a Member FDIC and an Equal Housing Lender. The Novi, MI location has a Google rating of 2.8 out of 5 based on 23 reviews. That score provides a limited snapshot of customer feedback; the supplied information does not include individual reviews or explain the reasons behind the ratings.

Known for

  • On-site ATM
  • Wheelchair-accessible parking
  • Online and mobile banking
  • Home, college, and retirement financial questions
  • Member FDIC and Equal Housing Lender

Google rating breakdown

26 ratings on Google. Ratings and counts are Google's, not ours.

  • 5★8
  • 4★4
  • 3★2
  • 2★2
  • 1★10

What people mention

Topics counted across Google reviews.

  • adult×3
  • payment×3
  • cash×2
  • joke×2
  • fraud×2
  • college×2
  • deposit×2
  • integrity×2
  • student loan×2
  • friendly staff×2

What reviewers say elsewhere

  • “Exceptional service from the team at Citizens Bank in Novi. I called around 3:45 PM knowing they closed at 4 and asked if I could come in to open a new business account. The manager explained that it would likely take us past closing, an…”

    — Marc Jappaya, September 24, 2026 · google

  • “Fast and friendly. Knowledgeable people. Colin is the best.”

    — David Newman, August 18, 2026 · google

  • “This is the third time this year I have gone to the Kroger Branch on Grand River in Novi and the ATM was out of cash. The funny part is there were three investment people there doing absolutely nothing. I will definitely start the proces…”

    — Ron Kroll, May 28, 2026 · google

Excerpts are shown for attribution and remain the property of their source.

Reviews on Noemic

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Nearby places

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Citizens — frequently asked

Is Citizens open on Mondays?
Yes — Citizens is open Monday from 9:00 AM to 4:00 PM.
Where is Citizens?
Citizens is at 41400 W 10 Mile Rd, Novi, MI 48375.
What is the phone number for Citizens?
You can reach Citizens on +1248-348-9110.

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