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JCPenney

4.1(1,306)· Google4.1 out of 5 from 1306 reviews (Google rating)Furniture Store$$
Open now · closes 7:00 PM
(248) 348-3190 Directions jcpenney.com

Quick facts

JCPenney is a furniture store at 27150 Novi Rd in Novi, MI, open daily from 11:00 AM. Call +1248-348-3190 for details.

Address
27150 Novi Rd, Novi, MI 48377
Phone
+1248-348-3190
Hours today
11:00 AM – 7:00 PM
Price
$$

About JCPenney

JCPenney at 27150 Novi Rd in Novi, MI is a chain department store with furniture among its offerings. Its broader selection includes brand-name clothing, footwear, and other merchandise, with clothing for both men and women specifically listed. Although categorized as a furniture store, it covers several shopping categories rather than focusing only on home furnishings. The location has a Google rating of 4.1 out of 5 from 1,306 reviews.

Shoppers can browse in store or use in-store pickup and curbside pickup. Free on-site parking is available, along with a wheelchair-accessible entrance, parking, and restroom. The store also lists Wi-Fi and a restroom among its amenities, and its planning information identifies it as an option for a quick visit. Accepted payment methods include checks, credit cards, debit cards, and NFC mobile payments.

Known for

  • Furniture, brand-name clothing, and footwear
  • Men’s and women’s clothing
  • Curbside and in-store pickup
  • Free on-site parking
  • Wheelchair-accessible entrance, parking, and restroom

Popular times

Usually not too busy right now · Typical visit volume reported by Google.

Mon

6a11p

6a: 0 of 100, 7a: 0 of 100, 8a: 0 of 100, 9a: 0 of 100, 10a: 0 of 100, 11a: 21 of 100, 12p: 28 of 100, 1p: 33 of 100, 2p: 35 of 100, 3p: 33 of 100, 4p: 31 of 100, 5p: 26 of 100, 6p: 22 of 100, 7p: 15 of 100, 8p: 0 of 100, 9p: 0 of 100, 10p: 0 of 100, 11p: 0 of 100

Tue

6a11p

6a: 0 of 100, 7a: 0 of 100, 8a: 0 of 100, 9a: 0 of 100, 10a: 0 of 100, 11a: 22 of 100, 12p: 25 of 100, 1p: 27 of 100, 2p: 27 of 100, 3p: 29 of 100, 4p: 31 of 100, 5p: 35 of 100, 6p: 30 of 100, 7p: 24 of 100, 8p: 0 of 100, 9p: 0 of 100, 10p: 0 of 100, 11p: 0 of 100

Wed

6a11p

6a: 0 of 100, 7a: 0 of 100, 8a: 0 of 100, 9a: 0 of 100, 10a: 0 of 100, 11a: 24 of 100, 12p: 30 of 100, 1p: 34 of 100, 2p: 35 of 100, 3p: 33 of 100, 4p: 30 of 100, 5p: 32 of 100, 6p: 29 of 100, 7p: 22 of 100, 8p: 0 of 100, 9p: 0 of 100, 10p: 0 of 100, 11p: 0 of 100

Thu

6a11p

6a: 0 of 100, 7a: 0 of 100, 8a: 0 of 100, 9a: 0 of 100, 10a: 0 of 100, 11a: 28 of 100, 12p: 33 of 100, 1p: 38 of 100, 2p: 41 of 100, 3p: 42 of 100, 4p: 41 of 100, 5p: 34 of 100, 6p: 28 of 100, 7p: 21 of 100, 8p: 0 of 100, 9p: 0 of 100, 10p: 0 of 100, 11p: 0 of 100

Fri

6a11p

6a: 0 of 100, 7a: 0 of 100, 8a: 0 of 100, 9a: 0 of 100, 10a: 24 of 100, 11a: 33 of 100, 12p: 40 of 100, 1p: 44 of 100, 2p: 47 of 100, 3p: 47 of 100, 4p: 45 of 100, 5p: 46 of 100, 6p: 40 of 100, 7p: 31 of 100, 8p: 0 of 100, 9p: 0 of 100, 10p: 0 of 100, 11p: 0 of 100

Sat

6a11p

6a: 0 of 100, 7a: 0 of 100, 8a: 0 of 100, 9a: 0 of 100, 10a: 32 of 100, 11a: 52 of 100, 12p: 72 of 100, 1p: 87 of 100, 2p: 98 of 100, 3p: 100 of 100, 4p: 90 of 100, 5p: 80 of 100, 6p: 67 of 100, 7p: 48 of 100, 8p: 0 of 100, 9p: 0 of 100, 10p: 0 of 100, 11p: 0 of 100

Sun

6a11p

6a: 0 of 100, 7a: 0 of 100, 8a: 0 of 100, 9a: 0 of 100, 10a: 0 of 100, 11a: 25 of 100, 12p: 39 of 100, 1p: 51 of 100, 2p: 62 of 100, 3p: 66 of 100, 4p: 55 of 100, 5p: 42 of 100, 6p: 24 of 100, 7p: 0 of 100, 8p: 0 of 100, 9p: 0 of 100, 10p: 0 of 100, 11p: 0 of 100

Google rating breakdown

1,316 ratings on Google. Ratings and counts are Google's, not ours.

  • 5★641
  • 4★360
  • 3★170
  • 2★70
  • 1★75

What people mention

Topics counted across Google reviews.

  • jewelry×20
  • hair salon×12
  • kind staff×11
  • clothing selection×11
  • credit card offer×10
  • shoe department×4
  • jewelry department×4
  • size availability×3
  • clothing quality×2
  • variety of sizes×2

People also search for

What reviewers say elsewhere

  • “I reported an issue in June about them pushing the the JCPenny card to hard. Someone responded (to this) and said they would make a change. 3 months later I returned. I happen to have the same staff member check me out -- and I can ve…”

    — Tony Bottrell, September 7, 2026 · google

  • “Dear Lori cicirelli Ihad such a wonderful experience with Lori Cicirelli! ❤️ She did an amazing job cutting and styling both my hair and my daughter’s hair. We absolutely loved the results! Lori was so kind, sweet, and welcoming. She ma…”

    — Hekma Abuhamra, September 7, 2026 · google

  • “I miss being able to get to JCPenney's more often but there's not as many around as there used to be, this is a nice one clean and up-to-date on the newest fashions, the employees are friendly and professional, and the location is excell…”

    — Shadow26Zorro Dumas, September 4, 2026 · google

  • “The store itself looks like any other JCPenney—clean and well organized—but unfortunately, the customer service was very disappointing. This is the second time I’ve had a bad experience at JCPenney; The issue was when the cashier asked m…”

    — Zahra Kia, August 18, 2026 · google

Excerpts are shown for attribution and remain the property of their source.

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Within walking distance

JCPenney — frequently asked

Is JCPenney open on Mondays?
Yes — JCPenney is open Monday from 11:00 AM to 8:00 PM.
Where is JCPenney?
JCPenney is at 27150 Novi Rd, Novi, MI 48377.
How expensive is JCPenney?
Google lists JCPenney in the $$ price range for furniture stores in Novi, MI.
What is the phone number for JCPenney?
You can reach JCPenney on +1248-348-3190.
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