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Shelter Bay Animal Hospital

4.7(95)· Google4.7 out of 5 from 95 reviews (Google rating)Veterinarian
Closed · opens 8:00 AM
(248) 277-9200 Directions shelterbayanimalhospital.com

Quick facts

Shelter Bay Animal Hospital is a veterinarian at 39581 W 12 Mile Rd in Novi, MI, open Mon–Sat from 8:00 AM. Call +1248-277-9200 for details.

Address
39581 W 12 Mile Rd, Novi, MI 48377
Phone
+1248-277-9200
Hours today
8:00 AM – 1:00 PM

About Shelter Bay Animal Hospital

Shelter Bay Animal Hospital is a family-owned veterinary practice at 39581 W 12 Mile Rd in Novi, MI, caring for cats and dogs. The practice describes its approach as Fear Free, with attention to pet comfort during routine vaccinations and urgent visits. Veterinarians work together on cases, take time to answer owners’ questions, and follow up afterward. The hospital also states that its staff do not receive commission-based pay.

Spanish-speaking care and after-hours messaging are available. New patients are welcome, and the practice advertises a free first exam. Appointments are recommended. The site has on-site parking, a wheelchair-accessible entrance, parking, restroom, and seating, along with a unisex restroom. Its listed attributes identify it as LGBTQ-welcoming and a transgender safe space. Shelter Bay Animal Hospital has a Google rating of 4.7 out of 5 from 91 reviews.

Known for

  • Family-owned care for cats and dogs
  • Fear Free approach
  • Collaborative veterinary care and follow-up
  • Spanish-speaking care
  • After-hours messaging

Google rating breakdown

95 ratings on Google. Ratings and counts are Google's, not ours.

  • 5★87
  • 4★1
  • 3★0
  • 2★2
  • 1★5

What people mention

Topics counted across Google reviews.

  • clean facility×7
  • fair pricing×5
  • welcoming atmosphere×5
  • anxious dog×4
  • free exam×3
  • new clinic×3
  • thorough staff×3
  • comfortable visit×3
  • trustworthy team×2
  • transparent pricing×2

People also search for

What reviewers say elsewhere

  • “Did not know there was a 10 min courtesy late cut off. Hospital was very empty and no customers waiting and I was accidently late due to family emergency. Could hear the ladies in the back having a great time but couldn't see my little f…”

    — LMT.BRKR007, October 4, 2026 · google

  • “Lauren was able to accommodate us at the last moment with kindness and compassion. The team here is sincere and professional. They guided us through every step of the euthanasia process, which is obviously not easy. I cannot thank you al…”

    — Kristen Smetek, September 16, 2026 · google

  • “When they say fear free trained they mean it. This is the absolute best experience my very sweet, yet large, strong and terrified, baby has had at a vet. I won't go anywhere else.”

    — Cari Wiechers, September 16, 2026 · google

  • “Took my pet in for a pre-dental appointment and check-up. The staff (Tiana and Dr. K) were very friendly and great to work with and learn from!”

    — Joost Plaetinck, August 28, 2026 · google

Excerpts are shown for attribution and remain the property of their source.

Reviews on Noemic

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Shelter Bay Animal Hospital — frequently asked

Is Shelter Bay Animal Hospital open on Mondays?
Yes — Shelter Bay Animal Hospital is open Monday from 8:00 AM to 6:00 PM.
Where is Shelter Bay Animal Hospital?
Shelter Bay Animal Hospital is at 39581 W 12 Mile Rd, Novi, MI 48377.
What is the phone number for Shelter Bay Animal Hospital?
You can reach Shelter Bay Animal Hospital on +1248-277-9200.

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