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KAY Jewelers

4.5(338)· Google4.5 out of 5 from 338 reviews (Google rating)Jewelry Store
Open now · closes 6:00 PM
(248) 348-8960 Directions stores.kay.com

Quick facts

KAY Jewelers is a jewelry store at 27320 Novi Rd Ste C - 154 in Novi, MI, open daily from 11:00 AM. Call +1248-348-8960 for details.

Address
27320 Novi Rd Ste C - 154, Novi, MI 48377
Phone
+1248-348-8960
Hours today
11:00 AM – 6:00 PM

About KAY Jewelers

KAY Jewelers is a retail jewelry chain with a store at 27320 Novi Rd, Suite C-154, in Novi, MI 48377. Its listed selection includes engagement rings, timepieces, and designer collections. The store has a Google rating of 4.5 out of 5 from 338 reviews. In-store shopping, in-store pickup, and delivery are available, giving customers several ways to make or receive a purchase.

Beyond jewelry sales, the store lists repair and installation services, along with onsite services. It is identified as suitable for a quick visit and accepts credit cards, debit cards, and NFC mobile payments. Accessibility features include a wheelchair-accessible entrance, parking, and seating. The store also identifies itself as LGBTQ-welcoming. For shoppers in Novi, MI, the listed offerings cover both jewelry purchases and service needs, with pickup and delivery options alongside a visit to the store.

Known for

  • Engagement rings and designer collections
  • Timepieces
  • Repair and installation services
  • In-store pickup and delivery
  • Wheelchair-accessible entrance, parking, and seating

Google rating breakdown

347 ratings on Google. Ratings and counts are Google's, not ours.

  • 5★303
  • 4★6
  • 3★2
  • 2★1
  • 1★35

What people mention

Topics counted across Google reviews.

  • kind staff×23
  • engagement rings×17
  • wedding bands×16
  • ring selection×11
  • ring cleaning×10
  • necklace selection×9
  • no pressure sales×5
  • ring repair×3
  • watch repair×3
  • ring inspection×3

People also search for

What reviewers say elsewhere

  • “Shander was the best helping my wife and I pick out her engagement ring, a necklace and my wedding ring! She worked out the best deal and payment plan for us which helped a lot! She was very nice and genuine which was very appreciated.”

    — Austin Sharp, September 5, 2026 · google

  • “Nancy and Chelsea were fantastic and gave us excellent service. Helping us to the fullest with the items we were looking for and purchased.”

    — Assassin, August 30, 2026 · google

  • “Ed was prompt and very easy to work with. I came in needing a small repair and it was done on the spot.”

    — Angelique Henry, August 27, 2026 · google

Excerpts are shown for attribution and remain the property of their source.

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Within walking distance

KAY Jewelers — frequently asked

Is KAY Jewelers open on Mondays?
Yes — KAY Jewelers is open Monday from 10:00 AM to 8:00 PM.
Where is KAY Jewelers?
KAY Jewelers is at 27320 Novi Rd Ste C - 154, Novi, MI 48377.
What is the phone number for KAY Jewelers?
You can reach KAY Jewelers on +1248-348-8960.
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